Diabetes UK | Know Diabetes. Fight Diabetes.
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Frequently
Asked
Questions

The Run26 team are here to help

So if you can’t find the answer you’re looking for on this page, then please don’t hesitate to get in touch with the team.

About the Run 26 Challenge

What is the Run26 Challenge?

This October, you have the opportunity to become a marathon hero, no matter your running experience. The challenge is to conquer the marathon distance of 26.2 miles, in your local area, over the 31 days of October. You can pound the pavements and the parks or complete it on a running machine in your front room or gym.

However you do it, you'll end up feeling great thanks to the improved mood that comes with exercise. And to top it off, you'll be raising money for people affected by diabetes.

How do I register?

You can register to take part in Run26 here.

Is there a registration fee?

It is free to take part in Run26. But we encourage you to raise as much sponsorship as possible, which will help us to save and change the lives of people living with diabetes in the UK.

Can children take part?

Yes, but an adult will need to register them (all details on the form must be of the adult). We don’t have permissions to speak to under 18s about fundraising and the challenge.

Fundraising

How do I send in money donated on to my tracker page?

No need to. The money donated onto your tracker page comes directly to us.

Do I have to fundraise online?

Your online fundraising page is a quick and easy way to get donations from friends without any money changing hands, but you don’t need to fundraise this way. If you would rather fundraise the more traditional way, using the sponsorship forms, that’s absolutely fine. We will have included sponsorship forms in the pack that we have sent out to you, but you can download more from our resource page.

How do I send in money raised offline?

The easiest way is to put the money in to your account and send a cheque to the address written on the sponsorship form (126 Back Church Lane, London E1 1FH. Include your sponsorship form, or a note with your name). Or over the phone by credit/debit card to the number on the form. If you need more forms, we’ll let the fundraising team know and they’ll send some out to you.

Where can I download additional sponsor forms?

You can download sponsorship forms here, or get in touch with us and we’ll post some out to you.

Technical support and tracking your distance

How do I track my runs?

There’s a number of different ways for you to track your runs. You could use a basic pedometer, or a free app on your smartphone, or you could register with Strava or MapMyFitness. If you’re using a pedometer you can manually input your distance onto your profile page. If you’re using Strava or MapMyFitness, your steps will be automatically uploaded onto your profile.

What is the tracker platform?

This is where you can keep a track of your runs and fundraising, all in one place. You can set up a profile page – adding an image and personal story – and start earning virtual badges and climbing up our distance and fundraising leaderboards.

You can also share your profile page with friends and family, so they can see the amazing challenge your undertaking – as well as the progress you’re making - and show their support by making a donation.

What are Fitbit, Strava or MapMyFitness?

Fitbit, Strava and MapMyFitness are all fitness tracking apps which can track and record your activity. If you choose to use one of them, the activity you record will be automatically uploaded onto your profile page if you link them to your account.

Do I have to use Fitbit, Strava or MapMyFitness to take part?

No, you can add your activity onto your profile page manually. You don’t need to have a Fitbit, Strava or MapmyFitness account to take part.

I don’t have a fitness tracker, like a fitbit or an Apple watch, can I still take part?

Yes, you can add your activity onto your profile page manually. But you’ll need a way of recording your distance. You could use a simple pedometer, or a free app on your smartphone that records the activity you’re taking.

How do I get help with my profile page?

If you’re having problems with your page, don’t worry, just get in touch with the Everydayhero support team by emailing help@everydayhero.co.uk

If you can't find the answer you are looking for on this page, then please don't hesitate to get in touch by emailing run26@diabetes.org.uk or by calling 0345 123 2399.

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Run towards a healthier you this October

You've got 31 days to complete 26.2 miles your way.

Register today